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SHIPPING SERVICE

Where does Sugar & Cream Vintage ship to?


We ship to more than 100 countries around the world.

If your preferred shipping destination is not listed,

please contact us so we can arrange special delivery if available.

What courier do we use?


Sugar & Cream uses DHL EXPRESS. DHL is a door to door delivery service.

How long will it take to receive my order?


Your order will be dispatched within 1-3 working days.

 

Estimated shipping times:

Local – Thailand: 2-3 business days 

Asia Pacific: 2-5 business days

Australia, New Zealand and Oceania: 6-10 business days

Europe: 7-14 business days

North America: 7-14 business days

North Africa and the Middle East: 7-14 business days

Sub-Saharan Africa: 7-14 business days

Latin America and the Caribbean: 7-14 business days

Do you combine shipping?


Yes, we do!

Please contact us with your name and order numbers of what you wish to have combined. We will try our best to organise it for you. 

Buyer Shipping & Receiving Responsibility


Once a package has been shipped and picked up by DHL Express, Sugar & Cream no longer have any control of the package.  We are not responsible if the item is lost, stolen or damaged in transit.  Buyers are responsible for any customs and import taxes that may apply. 

How do I track my order?


DHL Express tracking information will be emailed to you once your order has been fulfilled and shipped out. You can track your package HERE by entering the tracking number provided.

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